Preparing for your trip
Here are some important things to think about and organize before leaving for medical treatments outside your region. If you leave in a emergency or have little warning time, you may not be able to prepare very much. However, a friend or family member may be able to help you out.
What it means to travel outside your region for health
When you or someone close to you needs to travel outside your region for health services, it can be very stressful.
Just having to deal with medical tests or treatments can be difficult in itself. In addition, you may be going to a city or taking a plane for the first time. You may have out-of-pocket expenses that you had not planned for. You may be bringing a support person (escort) with you. And you may not speak French well enough to feel confident discussing medical information.
Unexpected situations
If you are coming in an emergency or only have short notice that you are leaving, you may not be able to prepare very much for travel. Here are some things you can do:
Bring only essentials (see packing lists below)
If a support person is going to visit, ask them to bring along things you may need.
If your trip turns out to be longer than expected:
Your support person may have to go back home. Think about how you can get support from other people.
You may need additional clothing, toiletries, money, or other things.
Packing lists
Hospital items
Medical Insurance Card (RAMQ)
Hospital card
Transfer request form (from your doctor)
Copy of your medical file
Copy of your scans (radiography), if any
Personal insurance certificate (example: BlueCross)
A list of all the medications you take (or the pills in their original bottles)
Personal items
Toothbrush and toothpaste
Soap / deodorant
Shampoo / Hair brush / Comb / Hair dryer
Shaver / shaving cream
Slippers (closed-toe with good grip)
Pyjamas / Bathrobe
Undergarments
Glasses and case (if needed)
Hearing aids and case (if needed)
Change of clothes
Travel items
Plane, train or bus ticket, if needed
Passport or driver's license, if needed
Debit card or another way to get cash
Book, knitting, puzzles, needlework, or other things to do
Paper, envelopes, address book, stamps
Laptop, tablet, chargers
Gravol (for travel and sleep)
Earplugs, eye mask, pillow
Laptop / tablet / chargers
Checklists
Important things to remember
Ask your pharmacist for a print-out of your prescriptions
Travel form signed by doctor (with date and time for each appointment)
Keep all boarding passes / original receipts
Plan your return trip (transportation) as early as possible
Important questions to ask
Are written home-care instructions / pamphlets etc. available in English?
Are volunteer services available to help with translating?
What time is checkout (to know what to expect for your discharge)?
What is the best exit to use (if you use a wheelchair or have limited mobility)?
Bringing a support person
Things to think about
Many people take a support person with them when they travel outside their region for health services. Here are some questions to think about:
What is the best time for your support person to be with you?
When will you need them most?
If you have more than one person who could accompany you, think about having them take turns rather than coming at the same time.
You may worry about being a bother. However, people who care about you may feel powerless in this situation and want to be with you, even if they cannot do very much.
Are you eligible for a paid companion?
Your doctor will be the one to decide if you qualify (and will specify this on your travel form if so). If you do qualify, the following will be paid for your escort / family companion:
The cost of their public transport roundtrip ticket (if applicable, keep receipts!)
OR, if flying, the cost of their roundtrip ticket (keep boarding pass / receipts!) (note that the escort must take the closest flight to the patient’s shuttle / air ambulance)
An additional $20 per night for meals (max 1-2 nights).
Leaving your home in good hands
Here are some things you may want to do before you leave:
If no one else will be in your home
Give a relative, friend or neighbour the keys to your home, in case of emergency.
Ask that person to check in on your home from time to time. Have someone water your plants.
If you have pets, make arrangements for them while you are gone. You may want to turn down the heat in your absence.
Empty the refrigerator of the more perishable foods. Take out any garbage or recycling.
Make arrangements for snow clearing, lawn mowing or other yard work, if needed.
Ask someone to pick up your mail.
If someone will be house-sitting in your absence
Leave them basic instructions for your home (where to find things, how appliances and electronics work, what to do in case of emergency, when to take out garbage, etc.).
Leave the contact information for someone who can make a decision in your absence.
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